When a restaurant employee slipped on spilled soup and fell, requiring the
evening off to recover, the owner realized that workplace safety was an issue
to which she had not devoted much time. A friend warned the owner that if
she started creating a lot of safety rules and procedures, she would lose her
focus on customers and might jeopardize the future of the restaurant. The
safety problem is beginning to feel like an ethical dilemma. Suggest some
ways the restaurant owner might address this dilemma. What aspects of
human resource management are involved?