MGT 330 UMKC Netflix Human Resource Practices Case Study

Team Members’ Names:

MGT 330: In-Class Team Assignment #5

Netflix Human Resource Practices Enhance Employee Retention

Case Study Responses

1. In two or three sentences, how would you describe Netflix’s organizational culture?

2. You’re a part of Netflix Human Resource Selection Team who is in charge of hiring new employees. What eight questions would you ask to determine if the potential employees would be a good match or fit for the corporate culture? Come up with four behavioral interview questions (looks at past behavior of the candidate) and four situational interview questions (put the candidate in a situation they would likely encounter. Focus your questions on what Netflix desires in its employees.

3. What are four specific human resource practices Netflix uses to recruit and retain high quality employees? Cite two recruitment examples and two retention examples from the case study.

4. Do you agree with Netflix’s approach to training and performance appraisal? Why or why not. Discuss in a couple of sentences.

5. Does you agree with Netflix’s approach to firing employees? Why or why not. Discuss in a couple of sentences.

6. How does Netflix use the matching model to help the organization and the individual attempt to match the needs, interests, and values that they offer each other. Cite one example from Netflix’s approach, and one example from the individual approach.

7. Come up with one reason why you would like to work at Netflix and one reason why you would not.

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