Coaching and Change at the Southwestern Free Clinic
This Case Study begins on page 475 of the text.
Your Case Study should have the following 5 sections: Summary, Problem Identification, Recommendations, Response to Questions, and Personal Reflections. The first 3 sections are based on information within the study. The case study questions are included at the bottom of the case and the Reflections are your own thoughts on the case. Your case study should be 3-5 pages in length following APA 7th Edition Style and Formatting Rules and should fully address each of the 5 sections. Your case must include at least 2 Scholarly References (one may be the course text).
Once you have summarized the case, identified the problem(s), and devised your recommendations, answer the following questions:
- Discuss some strengths and weaknesses of the changes process at the Southwestern Free Clinic, including the coaching and action research processes.
- What are your thoughts on the TFC’s recommendations for change?
- How would you manage the year 2 process?
After answering these questions, be sure to wrap up your Case Study by sharing your Personal Reflections on what you learned from the case and any closing thoughts.
Cummings, T. G., & Worley, C. G. (2015). Organizational development and change (11th ed.). Boston, MA: Cengage Learning.